WEST916BH.LDSP, Lost key, Unlocking the entrance door

"Lost key, Unlocking the entrance door"

I received a message from the management company. The client seemed unable to speak freely, so I called on his behalf. When I arrived at the scene, I was able to explain to the lord through written communication, as he seemed to have a hearing impairment. The work was completed with normal thumbturn unlocking from the door scope.