OPELO (opero electronic key/smart lock) LSP.QDJ695, malfunction inspection and repair

"Can't be locked from outside or inside."

It seems that the Opera Call Center says there is a problem with the magnet.

When it arrived, I immediately noticed that the sensor was broken and had come off. It seems that it completely interfered with the door gasket and broke. There were also traces on the door gasket.

Completely flawed by the installer. 99% of OPELO defects are due to human errors during installation. Most of these are broken cables or damaged parts.

It was the same this time. Reassembling the magnetic sensor is a pain. You will need to take apart both the battery and motor parts and reinstall the sensor.

Since the sensor is broken, it must be installed one step further back. I removed the magnet and checked the operation with the door open, but it kept making a continuous warning sound and wouldn't stop.

(It seems that a password is required to unlock this. It's very troublesome.)

When I put the magnet back in place, closed the door, and checked the position, I found that the horizontal position had shifted considerably. What's more, the sensor is located at the door gasket, and the magnet is further back. The recommended distance between the magnet and the magnetic sensor is 10 mm or less.

However, this time it was about 15 to 20 millimeters away. Due to the structure of the door and door frame, it cannot be installed in the recommended position. This makes it quite impossible to use OPELO. Unfortunately, design issues play a big role here as well.

This is the work so far. It seems to have magnet detection and automatic locking works. However, there is a possibility that this will happen again, and the door frame needs to be modified to ensure stable operation. In other words, the position of the magnet needs to be moved significantly.

For now, I'll wait and see. Although many doors installed with OPELO are two-lock doors, both are always dummy cylinders. As always, it's difficult to handle. Let's hope that a successor model with a revised design will be released.